Introduction
These Terms and Conditions ("Terms") govern your access to and use of the SNFlist platform and website (collectively, the "Service"), operated by SNFlist LLC ("SNFlist," "we," "us," or "our"), a limited liability company incorporated in the State of Illinois. By registering for, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Account Registration and Approval
To access the SNFlist platform, you must submit a registration request. All accounts are subject to review and approval by SNFlist at our sole discretion. Submitting a registration request does not guarantee access. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately if you suspect any unauthorized use of your account.
2. Subscriptions and Payment
Access to the Service is provided on a subscription basis. Subscription plans, pricing, and included features are described on our Pricing page and may be updated from time to time. By subscribing, you authorize SNFlist to charge your payment method on the schedule associated with your plan. All fees are non-refundable except as required by law or as explicitly stated in writing by SNFlist. Fee disputes must be submitted in writing within 30 days of the invoice due date. Fees are exclusive of applicable taxes, which are your responsibility.
3. Permitted Use
You may access and use the data and content available through the Service solely for your own internal business purposes. You may export data to the extent permitted by your subscription plan, provided that such exports are used exclusively for internal purposes by authorized users within your organization.
You may not:
- Share, distribute, resell, sublicense, or otherwise provide SNFlist data or content to any third party outside of your organization's authorized users
- Use SNFlist data or content to build, train, or improve any product or service that competes with SNFlist
- Scrape, crawl, or otherwise extract data from the Service through automated means beyond what is explicitly permitted by your plan
- Use the Service in any way that violates applicable law or regulation
- Introduce any malicious code, viruses, or disruptive programming into the platform
4. Authorized Users
Your subscription may include one or more authorized user seats as described in your plan. You are responsible for ensuring that all users accessing the Service under your account comply with these Terms. Sharing account credentials with individuals outside your organization or beyond your authorized user count is prohibited. You are solely liable for all acts and omissions of any authorized user under your account.
5. Confidentiality
Both parties agree to treat the other's confidential information with reasonable care and not to disclose it to third parties or use it outside the scope of the Service relationship. This obligation does not apply to information that is or becomes publicly known through no breach of this agreement, was already known to the receiving party, is obtained from a third party without a confidentiality obligation, or is independently developed without reference to the other party's confidential information. If either party is compelled by law to disclose confidential information, they will provide advance notice to the other party where legally permitted.
6. Feedback
Any ideas, suggestions, enhancements, or feedback you provide to SNFlist regarding the Service may be used by SNFlist without restriction or compensation. Such feedback does not create any confidentiality obligation on SNFlist's part and may be incorporated into the Service or any other SNFlist product at our discretion.
7. Data Accuracy Disclaimer
SNFlist aggregates data from multiple sources, including public databases and proprietary data providers. While we make reasonable efforts to maintain accuracy and currency, we do not warrant that any data available through the Service is complete, accurate, or up to date. Data including operator ownership, contact information, and facility details may change frequently. You are responsible for independently verifying any data before relying on it for business decisions. SNFlist is not liable for any decisions made based on data obtained through the Service.
8. Intellectual Property
All content, data, software, and materials available through the Service are the property of SNFlist or its licensors and are protected by applicable intellectual property laws. These Terms do not grant you any ownership rights in the Service or its content. Any unauthorized use, reproduction, or distribution of SNFlist's intellectual property is strictly prohibited.
9. Suspension and Termination
SNFlist may suspend your access to the Service if payment is not received when due. Either party may terminate this agreement following an uncured material breach with 30 days written notice, or immediately upon insolvency of the other party. SNFlist also reserves the right to suspend or terminate access for violation of these Terms at our sole discretion. Upon termination, your right to access the Service ceases immediately and you must discontinue use of any SNFlist confidential information in your possession. Fees paid prior to termination are non-refundable. Provisions that by their nature should survive termination will do so, including sections on intellectual property, confidentiality, data accuracy, limitation of liability, and governing law.
10. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. SNFlist does not warrant that the Service will be uninterrupted, error-free, or free of harmful components.
11. Limitation of Liability
To the fullest extent permitted by applicable law, SNFlist and its members, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising out of or related to your use of or inability to use the Service, even if SNFlist has been advised of the possibility of such damages. SNFlist's total liability to you for any claim arising under these Terms shall not exceed the amount you paid to SNFlist in the three months preceding the claim. These limitations do not apply to claims arising from gross negligence, willful misconduct, or fraud.
12. Force Majeure
SNFlist is not liable for any failure to perform its obligations due to causes beyond its reasonable control, including acts of God, government actions, natural disasters, cyberattacks, failures of third-party infrastructure, or other events outside SNFlist's reasonable control. Payment obligations are not excused by force majeure.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Illinois. You waive any right to a jury trial in connection with any dispute arising under these Terms. No claim may be brought more than one year after the date it arose.
14. Changes to These Terms
SNFlist reserves the right to modify these Terms at any time. When we do, we will update the date at the top of this page and, where appropriate, notify you by email or through the platform. Your continued use of the Service after any changes constitutes your acceptance of the revised Terms.
15. Contact
Questions about these Terms can be directed to us via our contact page.
